News Release for Immediate Release March 26, 2003 Helpful Tips to Remember as Tax Filing Deadline Nears (Washington, DC) As the April 15 tax filing deadline nears, the District of Columbia Office of Tax and Revenue (OTR) reminds taxpayers that fulfilling their obligations can be done quickly and easily. And if taxpayers have questions, OTR is ready to assist them. "I encourage taxpayers to file electronically using the District's free Electronic Taxpayer Service Center (eTSC) or the federal/state e-File program," said Deputy Chief Financial Officer Phil Brand. "These services are fast and friendly, and taxpayers who file electronically normally receive their refunds within five to seven business days." The eTSC also offers tax forms and instructions, important filing information, and helpful filing tips. Customer Service Hours Extended For those needing assistance this filing season, OTR will extend its service hours beginning March 31 through April 14. OTR's Customer Service Center, located on the 1st floor at 941 North Capitol Street, NE, will be open Monday through Friday, from 8:15 am to 6 pm. Saturday service is extended for April 5 and April 12, from 9 am to 1 pm. On Tuesday, April 15, extended hours will be from 8:15 am to 8 pm. Free tax preparation service is available at this walk-in center. Extended telephone service is also available beginning March 31 through April 14, Monday through Friday, from 8:15 am to 6 pm, and on Tuesday, April 15, from 8:15 am to 8 pm. Customer service can be reached at (202) 727-4TAX (727-4829).