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OTR Implements Return Verification Process to Combat Identity Theft Tax Fraud

Tuesday, January 31, 2017

The Office of Tax and Revenue (OTR) announced that in its continued efforts to combat identity theft tax fraud this filing season, additional verification will be required for selected tax returns.

OTR will issue notices to individual taxpayers whose returns have been selected for further review. The notice will contain a Personalized Identification Number (PIN) along with detailed instructions on how to verify a return using the PIN.

Taxpayers will have three options to complete the verification process:

  1. Using OTR’s secure Taxpayer Access Portal, MyTax.DC.gov
  2. Calling the Refund Response Unit at (202) 741-8629 between the hours of 8:30 am and 4:30 pm, Monday through Friday
  3. Visiting OTR’s Walk-in Center located at 1101 4th Street SW, Washington, DC 20024 between the hours of 8:15 am and 5:30 pm.

The protection measures taken by OTR during the 2016 tax filing season saved the District and its taxpayers more than $25 million from potentially fraudulent returns. The Office of Tax and Revenue’s Compliance Administration will continue these enforcement efforts to safeguard the identity and tax dollars of the District’s taxpayers and government.

In addition to verifying a return, taxpayers can also use the District’s new online tax portal, MyTax.DC.gov to check the status of a refund, provide substantiating documentation, or communicate with customer service.