Office of Tax and Revenue

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OTR's Walk-In Center remains closed until further notice. Customer service representatives are available to assist by calling (202) 727-4TAX (4829).
Taxpayers may also visit the online portal, MyTax.DC.gov.
Where’s my refund? Check your DC refund status here.

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Free Tax Preparation Assistance

Customer service specialists in the walk-in center, located at 1101 4th Street, SW, Suite W270, will prepare District individual income tax returns at no cost for anyone requesting the service. Taxpayers must bring a copy of their:  

  • Completed federal tax return,
  • Applicable schedules, and
  • W-2s or statements showing DC withholdings.

No appointment is necessary. Assistance is available from 8:15 am to 5:30 pm, Monday through Friday.