At the DC Office of Tax and Revenue, your privacy is our top priority. We are committed to safeguarding the personal information you entrust to us and ensuring that your data is handled with care, confidentiality and security.
1. Data Collection and Usage
We only collect data that is essential to providing you with the best possible experience. This includes personal details you provide when signing up, interacting with our services, or on a document filed with our office. We use your data to:
- Personalize your experience
- Improve our products and services
- Communicate important updates
- Ensure seamless transactions
2. Transparency and Control
You have control over your data. We believe in transparency, which is why we give you access to manage your information, preferences, and consent settings at any time. You can update the information in MyTax at any time. Please note that District and federal laws may require specific holding periods for certain data, such as tax returns.
3. Advanced Security Measures
We take data security seriously. Our systems are protected by industry-leading security protocols and encryption standards to prevent unauthorized access, misuse or data breaches. We employ:
- Secure servers and databases
- Regular security audits and updates
- Encrypted data transfers (SSL/TLS)
- Multi-factor authentication (MFA) for user accounts
4. Third-Party Sharing
We never sell your data. We only share your information with trusted partners when it is necessary for delivering our services (e.g., payment processing). These partners are required to comply with strict data protection policies to ensure your information remains secure. Every vendor or partner that we share information with is required to adhere to IRS Publication 1075: Tax Information Security Guidelines for Federal, State and Local Agencies (Publication 1075 (Rev. 11-2021) (irs.gov)).
5. Compliance with Data Protection Regulations
We adhere to all relevant data protection laws and regulations. Our commitment to compliance ensures that your data is handled lawfully, transparently, and in alignment with your rights.
6. Your Privacy Rights
You have the right to confidentiality. Unless authorized by law, we cannot disclose your tax return information to third parties for purposes other than the preparation and filing of your tax return without your consent.
7. Ongoing Commitment to Privacy
We continuously review and update our data protection practices to stay ahead of emerging threats and regulatory changes. Your trust is the foundation of our business, and we strive to earn and maintain it through strong privacy measures and transparent communication.
Have questions about our data protection practices?
Feel free to contact us for more details or to discuss your privacy concerns.