otr

Office of Tax and Revenue

Limited quantities of the 2025 District income tax forms are available at OTR’s Customer Service Walk-In Center, the John Wilson Building, the Union Square Building, and One Judiciary Square. Taxpayers may print books and forms directly but are encouraged to file electronically for faster, more convenient processing.

For more information on Individual Income Tax Forms, visit: Individual Income Tax Forms. For additional information on Business Tax Forms, visit: Unincorporated Business Franchise Tax Forms

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Office of Tax and Revenue Opens Renovated Walk-In Customer Service Center on August 18

Friday, August 15, 2025

Contact: Brianna Jordan, Phone: (202) 594-6163

The Office of Tax and Revenue is excited to announce the reopening of its Walk-In Customer Service Center, located at 1101 4th Street, SW, Suite W270, on Monday, August 18, 2025.

The renovated facility improves the in-person experience for both District residents and agency staff. Visitors will find a modern interior with expanded seating, designed to create a more comfortable environment. The redesigned space includes private hearing rooms to enhance customer privacy and accessibility. Staff workstations also have been upgraded to support more efficient and personalized service.

The Walk-In Customer Service Center will continue to operate Monday through Friday, from 9 am to 4 pm. Appointments are preferred; online scheduling remains available for customer convenience.