Sorry, you need to enable JavaScript to visit this website.

otr

Office of Tax and Revenue

Limited quantities of the 2025 District income tax forms are available at OTR’s Customer Service Walk-In Center, the John Wilson Building, the Union Square Building, and One Judiciary Square. Taxpayers may print books and forms directly but are encouraged to file electronically for faster, more convenient processing.

For more information on Individual Income Tax Forms, visit: Individual Income Tax Forms. For additional information on Business Tax Forms, visit: Unincorporated Business Franchise Tax Forms

Menu Button
 

OTR Customer Service Center

We’re here to help you with all your District tax needs.

Visit our walk-in Customer Service Center for quick, in-person assistance in a professional, comfortable setting.

Location

1101 4th Street, SW, Suite W270
Washington, DC 20024
(Conveniently located next to the Green Line – Waterfront-SEU Metro)

Hours

  • Office: 8:15 a.m. – 5:30 p.m.
  • Walk-In: 9:00 a.m. – 4:00 p.m.

Contact Us

  • Main Customer Service: (202) 727-4TAX (4829)
  • E-Services: (202) 759-1946
  • Tax Practitioners Hotline: (202) 727-1435
  • Fax: (202) 442-6304
  • Email: [email protected]

What We Offer

  • Schedule an Appointment – Book in-person appointments for the Walk-In Center or Recorder of Deeds.
  • One-Stop Service – Get help with refunds, payments, forms, bills, account status, business tax registration, and more.
  • Customer Service Windows – Designed to serve more taxpayers quickly and efficiently.
  • Smart Line Management – Our Q-Matic system gives you an estimated wait time and directs you to the right representative.
  • Private Hearing Rooms – Four dedicated spaces for sensitive or complex cases to ensure your privacy.
  • Accessibility – OTR is fully committed to ADA compliance and will provide accommodations both online and in person.

Stay Connected