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Office of Tax and Revenue

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The Collection and Enforcement Administration (CEA) will have limited availability on Wednesday, June 12, with fewer staff members available. As a result, you may experience longer wait times. Normal operations will resume on Thursday, June 13. Thank you for your patience during this time.


Effective 2/26/24, OTR's Cashier's Office is now located at 1100 4th Street, SW, Suite E200, Washington, DC 20024.

In-person appointments for OTR’s Walk-In Center and the Recorder of Deeds Office can be made here.

Certificate of Clean Hands: Obtaining a Certificate of Clean Hands is a simple process by visiting

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Check Your Tax Refund Status

You can now get information about your tax refund online at

MyTax allows you to determine if your return has been received, if your final refund amount matches the amount you claimed, and if your refund has been mailed.

Simply go to and click on “Check the Status of My Refund” in the “Individual” section. Then, enter your social security number, the tax year, and your refund amount to pull up the information. 

Refund status is provided only for returns filed within the last 6 months. For information about returns filed earlier than 6 months ago, please contact Customer Service: 
(202) 727-4TAX (727-4829) 
M-F 8:15am-5:30pm 

Contact TTY: