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In-person appointments for OTR’s Walk-In Center and the Recorder of Deeds Office can be made here.
Certificate of Clean Hands: Obtaining a Certificate of Clean Hands is a simple process by visiting

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Certificate of Clean Hands

Image for Clean Hands Certificate

The District of Columbia “Clean Hands” mandate (DC Code § 47-2862) stipulates that individuals and businesses are to be denied city goods or services (e.g. licenses, permits, grants, contracts) if there is a debt owed to the District of Columbia of more than $100 for fees, fines, taxes, or penalties; and/or failure to file required District tax returns.

The Office of the Chief Financial Officer, Office of Tax and Revenue (OTR) facilitates administration and compliance of the Certificate of Clean Hands (CCH) mandate by providing individuals and businesses online self-service capability to generate or, in certain circumstances, request a “Clean Hands” certificate.

Taxpayers requesting a Certificate of Clean Hands can do so online at

Individual Taxpayer Identification Number (ITIN):

If you are not a resident of the District, and you do not have a Social Security Number (SSN), you will need an Individual Taxpayer Identification Number (ITIN). The IRS issues ITINs to individuals who are required to have a US taxpayer identification number but who do not have, and are not eligible to obtain, an SSN. If you are in need of an ITIN, please see link How do I apply for an ITIN? | Internal Revenue Service (


For additional information, please contact OTR’s Compliance Administration, Collections Division at (202) 724-5045 or email [email protected].

For technical support, contact OTR’s E-Services unit at (202) 759-1946 or email [email protected].