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Office of Tax and Revenue

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Effective 2/26/24, OTR's Cashier's Office is now located at 1100 4th Street, SW, Suite E200, Washington, DC 20024.

In-person appointments for OTR’s Walk-In Center and the Recorder of Deeds Office can be made here.

Certificate of Clean Hands: Obtaining a Certificate of Clean Hands is a simple process by visiting

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About is the Office of Tax and Revenue’s (OTR) online tax system. The system houses individual income, business, and real property taxes and fees administered by OTR. It represents the many ways that OTR is at the forefront of making tax filing simpler and easier.

Visit to sign up! Need help? View our tutorials to get started.

Tax Types Available in

  • Alcoholic Beverage
  • Ballpark
  • Cigarettes
  • Corporate Franchise
  • Department of Health Care Finance
  • Estate
  • Fiduciary
  • Gross Receipts
  • Individual Income
  • Motor Vehicle Fuel
  • Other Tobacco
  • Partnership
  • Personal Property
  • Real Property
  • Sales and Use
  • Unincorporated Franchise
  • Withholding

“How Do I Sign Up for”

You can sign up by clicking the ‘Sign up for’ link on the homepage. Need help? Download the How to Sign Up for User Guide/Tutorial for step-by-step instructions on how to sign up for a account.

Note: Once you sign up for an account, an email containing a temporary password and a link to log in will be sent to you from “[email protected].” This email is being sent from an auto-notification system that cannot accept incoming emails. Should you have questions about your tax account, please log in to and send a secure message to the Office of Tax and Revenue’s (OTR) e-Services Unit by clicking “Send OTR a Message” under the “I Want To” section on your homepage.

Didn’t receive the email?

Check spam or junk folders for a message coming from [email protected]



Frequently Asked Questions

Contact Us

For assistance with or account-related questions, please contact our e-Services Unit at (202) 759-1946 or email [email protected], 8:15 am to 5:30 pm, Monday through Friday.


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