OTR is open and operating on a normal schedule, Monday to Friday, 8:15 am to 5:30 pm. We do, however, recommend that taxpayers utilize our online portal, MyTax.DC.gov, for tax matters.

Clean Hands is moving to MyTax.DC.gov. After April 15, 2020 users will no longer have access to any files or data within the existing Citywide Clean Hands System. Remember to print and save any documents that you will need for your records.

File. Pay. Register.  District of Columbia Taxes

The Office of the Taxpayer Advocate (OTA) is a unit within the District of Columbia Office of Tax and Revenue dedicated to ensuring that all taxpayers are treated in a fair and equitable manner and in accordance with the District’s Taxpayer Bill of Rights.

OTR’s security measures to safeguard tax dollars and combat ID theft/tax fraud may result in longer processing times for some tax returns and refunds. Processing of returns may take up to six weeks.