otr

Office of Tax and Revenue

Due to ongoing construction, our Walk In Center will have modified operations on December 23 – 27. Taxpayers can complete transactions on MyTax DC or call 202-727-4TAX. For in-person assistance, appointments are encouraged, and an escort will be required while in the building.

Important changes to DC tax laws are happening October 1, learn more about the upcoming tax changes.
In-person appointments for OTR’s Walk-In Center and the Recorder of Deeds Office can be made here.
Certificate of Clean Hands: Obtaining a Certificate of Clean Hands is a simple process by visiting MyTax.DC.gov.

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Effective Monday, March 23, All Office of Tax and Revenue Walk-In Centers Will Be Closed

Friday, March 20, 2020

Effective March 23, the District of Columbia Office of Tax and Revenue (OTR) will close all of its Walk-In Centers, located at 1101 4th Street, SW, Washington, DC, until further notice, in support of the efforts to protect its employees and taxpayers from the spread of COVID-19. This means there will be no in-person transactions.

OTR is continuing to process tax returns, issue refunds and help taxpayers to the greatest extent possible.

Taxpayers can still receive assistance by calling OTR’s Customer Service Center, at (202) 727-4TAX (4829), Monday through Friday from 8:15 am to 5:30 pm.

As an alternative, taxpayers are encouraged to use OTR’s online portal, MyTax.DC.gov, for their tax matters, such as:

Refund status
Paying of individual income and business taxes
Registering a business; and
Much more

For other tax matters, please view OTR’s directory.

We appreciate your patience during this time.

MyTax.DC.gov

MyTax.DC.gov is now live with 24/7 access. Visit the District’s new online tax portal to view and pay your taxes. For many tax types, you can even file.