otr

Office of Tax and Revenue
 

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The Office of Tax and Revenue Walk-In Center, at 1101 4th Street, SW, is closed.
For assistance, please contact a customer service representative at (202) 727-4TAX (4829).

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OTR’s Operations and COVID-19

Friday, March 13, 2020

The well-being of our employees and taxpayers is a top priority at the Office of Tax and Revenue (OTR). We continue to closely monitor the latest developments and follow the guidance from the Mayor and District officials, the Centers for Disease Control Prevention (CDC), and the World Health Organization (WHO) regarding the Coronavirus (COVID-19).

In line with the District Department of Health recommendation on mass gatherings, OTR is suspending all community outreach events until further notice.

Individual Income and Business Taxes:

OTR is open and operating on a normal schedule, Monday to Friday, 8:15 am to 5:30 pm. We do, however, recommend that taxpayers utilize our online portal, MyTax.DC.gov, for their tax matters, such as:

  • Refund status;
  • Paying of individual income and business taxes;
  • Registering a business;
  • Submitting a request for a Certificate of Clean Hands; and
  • Much more.

We strongly encourage taxpayers to file their individual income tax returns electronically.

OTR offers the following E-Filing options:

  • Free File: A unique free service which allows taxpayers to choose from a number of free tax prep software that works best for their tax situation.
  • Fillable Form: This free online version of form D-40 and schedules allows taxpayers to fill in their tax information, sign electronically and e-file their return.

Real Property Taxes:

Real property tax matters can be conducted at OTR’s website, otr.cfo.dc.gov under the “Real Property” tab. Property owners have the option of paying their property taxes online or by visiting any Wells Fargo branch in the District.

Contact OTR:

Taxpayers can also request assistance by calling OTR’s Customer Service Center at (202) 727-4TAX. Anyone that is ill and is planning to visit OTR’s Walk-In Center, we advise them to postpone their visit until they consult with their healthcare provider.

We will announce updates on our website and on our social media platforms.