Office of Tax and Revenue

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Real Property Tax Suite Now Available at MyTax.DC.gov. The portal now includes individual income, business and real property taxes and fees. Learn more here.
The Office of Tax and Revenue Walk-In Center, at 1101 4th Street, SW, is closed. For assistance, please contact customer service at (202) 727-4TAX (4829).

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Taxpayer Rights

When dealing with the Office of Tax and Revenue (OTR), you have the right to:

  • An explanation of the collection process;
  • Prompt, courteous and impartial treatment;
  • Be represented by an accountant, attorney or other person you choose, after you submit a power of attorney or written authorization;
  • Confidentiality of your tax return and all OTR actions concerning you;
  • Submit an offer in compromise;
  • Claim an adjustment or refund of erroneously-assessed tax;
  • Appeal an employee’s decision to his or her supervisor;
  • Appeal a supervisor’s decision in writing; and
  • A receipt for cash payment or when you ask for one.
  • See Taxpayers Appeal Rights, OTR Notice 2008, Section III [PDF], for Collection matters that may be reconsidered by the Compliance Administration Reconsideration Office