What are the benefits of each option for District of Columbia taxpayers?
Direct deposit is still the fastest and recommended method for receiving a refund, provided accurate bank account information is entered on the return. So be sure to check your bank information carefully before filing your return. In addition to entering your bank information, you must also select the direct deposit option. For individuals who prefer not to use direct deposit, the U.S. Bank ReliaCard® offers a more secure and convenient alternative to paper checks that also eliminates check-cashing fees.
How can I be sure the ReliaCard is secure?
The ReliaCard is covered by Zero Liability protection; cardholders are not responsible for fraudulent or unauthorized transactions (terms and conditions apply). The card itself can be activated only by using the recipient's identifying information, including social security number. For additional security, many transactions require a personal identification number (PIN) chosen by the recipient.
How and where can the ReliaCard be used?
If you want your refund on a ReliaCard, select "ReliaCard" under the Refund Options on the D-40 form. Refunds under $2 or greater than $4,000 do not qualify for ReliaCard. Non-qualified refunds will receive a paper check if direct deposit is not selected. The ReliaCard can be used to withdraw cash at any Visa® member bank, or it can be used at retail stores and ATMs or to make transactions online wherever Visa debit cards are accepted. The ReliaCard is valid only until the refund amount has been exhausted. The card cannot be reloaded.
Are there fees associated with using the ReliaCard?
There are many ways to use your ReliaCard without incurring a fee, including retail purchases, in-network ATM withdrawals, "cash back" at participating merchants and one-time withdrawal of funds at a Visa member bank, but there may be fees for some transactions. A complete Fee Schedule is available on our website, MyTax.DC.gov or by logging in to your account at usbankreliacard.com or on the mobile banking app (search “U.S. Bank ReliaCard” in the App Store or Google Play). Please consult your program Fee Schedule to determine if a specific fee applies.
How will the ReliaCard work for a joint refund?
In the case of a joint return, a single ReliaCard will be issued in the name of both spouses/registered domestic partners. The primary cardholder will need to activate the ReliaCard. The refund itself cannot be divided into separate cards between the spouses/registered domestic partners.
Where can I get more information about the ReliaCard?
Taxpayers who have questions about a card issued may visit www.usbankreliacard.com or contact Cardholder Services 24 hours a day, toll-free at 855-282-6161.
All trademarks and brand names belong to their respective owners. Use of these trademarks and brand names does not represent endorsement by or association with this card program. All rights reserved.
The ReliaCard is issued by U.S. Bank National Association pursuant to a license from Visa U.S.A. Inc. © 2025 U.S. Bank. Member FDIC.