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For assistance, please contact a customer service representative at (202) 727-4TAX (4829).

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Certificate of Clean Hands Application Now Available at MyTax.DC.gov

Wednesday, April 15, 2020

The District of Columbia Office of Tax and Revenue (OTR) announced today that individuals and businesses can now complete the Certificate of Clean Hands application at OTR’s online portal, MyTax.DC.gov. Additionally, agencies or third parties can verify the status of an existing Certificate of Clean Hands on the portal.
“The changeover of the Clean Hands process to MyTax.DC.gov is an investment the District has made to improve services for all taxpayers,” said Keith J. Richardson, deputy chief financial officer for the Office of Tax and Revenue.
With the new process, a Clean Hands status can be provided realā€time, with the last four digits of a taxpayer’s social security number, as well as the system generated Notice Number. Additionally, required documents can be uploaded to the portal.
The new web application supports the Clean Hands mandate which stipulates that individuals and businesses are to be denied District goods or services if there is a debt owed to the District of Columbia of $100.00 or more for fees, fines, taxes or penalties. This includes taxes, fines and other payments due to the city.
For additional information, please contact OTR’s Compliance Administration, Collections Division at (202) 724-5045 or email [email protected]

For technical support, contact OTR’s E-Services unit at (202) 759-1946.