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DC Office of Tax and Revenue Successfully Completes Changeover to a New Tax System

Monday, October 29, 2018

The District of Columbia Office of Tax and Revenue (OTR) announced today that it has successfully implemented the fourth and final phase of its changeover to a new agency-wide computer system. The new Modernized Integrated Tax System (MITS)/Gentax replaces the legacy system and supports all of the essential functions of tax administration and compliance.

With the completion of this final phase, the following taxes and fees can now be filed and paid using the online portal, MyTax.DC.gov:

  • Alcoholic Beverage
  • Ballpark Fee
  • Cigarettes
  • Department of Healthcare Finance
  • Gross Receipts
  • Motor Vehicle Fuel
  • Other Tobacco
  • Personal Property

“The changeover to the MITS/GenTax system gives taxpayers and tax professionals more tools and improved online access,” said Keith J. Richardson, deputy chief financial officer for the Office of Tax and Revenue. “This multi-phase project enhances OTR’s efforts to increase transparency, reduce processing time, improve correspondence and enhance fraud detection measures.”
Before the overall computer conversion project began, the more than 20 tax types and fees administered by OTR were housed in an outdated legacy computer system and other related databases. That antiquated system is now retired.

Over the last four years, income, withholding, corporate and unincorporated franchise, sales and use, estate, specialized sales and street vendor/mobile food services taxes were integrated into the new system. The implementation also included the online tax portal, MyTax.DC.gov, which provides a new level of taxpayer self-service for filing, payment and business registration. With the online tax portal, taxpayers can complete many of the services without traveling to OTR. Taxpayers can file and pay their taxes online, request refunds, set up standard payment plans, file required documentation electronically, and review information they have filed.
“Many thanks to all OTR employees for their team work on this important project,” said Eva Liggins, director of operations for the Office of Tax and Revenue. “We also appreciate the work performed by FAST Enterprises, our technology partner in this venture. The collaboration and hard work of our two teams have resulted in a system that has truly enhanced our service capabilities and the effectiveness of our compliance initiatives.”
For additional information, visit MyTax.DC.gov, email OTR’s e-Services Unit at [email protected] or call (202) 759-1946.